FREE SHIPPING and Exclusions: Free shipping applies to most orders over $100. Exclusions include items not able to be shipped by UPS Ground, FedEx Ground, or Standard USPS. All products requiring LTL (Freight) Shipping will be charged a ‘Flat Rate’ shipping fee based on location. Since some items exceed pallet size, special shipping quotes may be required. Additional items may be excluded based on size or weight limitations. Items shipped under Free Shipping promotion will be shipped via method chosen by 4J Hose and Supply. If a shipping service is not able to deliver to a specific address, it must be noted in order comments by customer prior to shipment. Returns deemed ‘undeliverable’ will be subject to a 20% restocking charge plus shipping. All returns excluding defective merchandise will be subject to a minimum $10 handling charge, and may be charged original ‘ship to’ cost if item shipped free. Returns are at the expense of customer, unless item was received defective or damaged.
Due to inflation in shipping cost, 4J Hose and Supply will no longer provide Free Shipping to the following states:
Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, and Washington
Expedited Shipping Services: Expedited shipping services are offered in many forms at checkout. Free shipping promotions do not include any expedited shipping methods.
3:00 PM Cutoff: All orders placed after 3 PM will be shipped following business day, unless otherwise arranged and confirmed with 4J Hose and Supply. Customer with special request should call 800-579-2315.
Drop Shipments: 4J Hose and Supply has unique relationships with manufacturers and suppliers, making direct drop shipments available. This normally results in lower shipping costs, and quicker delivery. However, 4J Hose and Supply cannot gaurantee shipping times for items not in immediate inventory for shipment from 4J Hose and Supply. Drop shipments may encounter delays from manufacturers beyond our control. 4J Hose and Supply will strive to keep customers updated on any delays in shipment.
Backorders: Orders are normally shipped complete within 2 business days. 4J Hose and Supply may contact customer to approve partial or incomplete order release while back orders are filled.
Secure Delivery Location: 4J Hose and Supply will not be responsible for any deliveries requested to an unsecure location. It is the responsibility of the buyer to provide a secure ship to address. Deliveries that require a signature upon delivery must be noted on sales request order. Deliveries verified as ‘delivered’ by UPS, FedEx, or USPS will become the assumed responsibility of the Buyer.